Important Info
Thank you for shopping with us! We hope you love your items, but we understand if items need to be returned or exchanged. If you have any issues with your purchase, we are happy to help!
All merchandise purchased “On Sale” or purchased at a discounted price are FINAL SALES. No returns, exchanges or store credit. Any accessories, hats/hair accessories, car fresheners, and seasonal holiday items are ALL SALES FINAL.
Exchanges: We're happy to exchange your item for another size or color if the item is still available. Store credit will be issued if the item is unavailable.
Store Credit: Store credit will be issued for the purchase price of eligible merchandise returns minus my initial shipping and handling cost. Please see below for eligibility of returns and return process.
Return and Exchange Eligibility:
•Contact us for assistance within 5 days of receiving your items to begin the return process. Return request sent after the 5th day will not be processed so we ask that customers inspect all items immediately after receiving.
•Returns must be postmarked within 3 days of the return request.
•The product is in its original condition (unworn, unwashed, etc). Items must be free of smoke, deodorant, dog hair, make-up damage, or any other issues at our discretion. Items will be rejected for store credit if the items returns with any issues.
Return shipping and handling is the customer’s responsibility. We highly recommend returning with tracking and/or insurance from the carrier of your choice. Once we receive your items, please allow 3-5 business days for return processing. Once the return is complete, we will issue the store credit through the email associated with the order.
Damaged items: If you received a damaged product, please notify us immediately for assistance. Damages must be reported within 3 business days of order delivery. No exceptions! Damages not reported within 3 business days will not be eligible for store credit or refund. Please send pictures of the defective or damaged area by email with "Damaged” or “Defective" and your Order # in the subject line.
•Once packages are scanned at the local UPS/USPS, Kyn + Kar Boutique is not responsible for lost, stolen, damaged, or delayed packages. If you have any of these issues, please file a claim through the shipping carrier.
Contact Us: For assistance with returns/exchanged or questions regarding our Returns and Refunds Policy, please contact us by email at kynkar_boutique@yahoo.com
All merchandise purchased “On Sale” or purchased at a discounted price are FINAL SALES. No returns, exchanges or store credit. Any accessories, hats/hair accessories, car fresheners, and seasonal holiday items are ALL SALES FINAL.
Exchanges: We're happy to exchange your item for another size or color if the item is still available. Store credit will be issued if the item is unavailable.
Store Credit: Store credit will be issued for the purchase price of eligible merchandise returns minus my initial shipping and handling cost. Please see below for eligibility of returns and return process.
Return and Exchange Eligibility:
•Contact us for assistance within 5 days of receiving your items to begin the return process. Return request sent after the 5th day will not be processed so we ask that customers inspect all items immediately after receiving.
•Returns must be postmarked within 3 days of the return request.
•The product is in its original condition (unworn, unwashed, etc). Items must be free of smoke, deodorant, dog hair, make-up damage, or any other issues at our discretion. Items will be rejected for store credit if the items returns with any issues.
Return shipping and handling is the customer’s responsibility. We highly recommend returning with tracking and/or insurance from the carrier of your choice. Once we receive your items, please allow 3-5 business days for return processing. Once the return is complete, we will issue the store credit through the email associated with the order.
Damaged items: If you received a damaged product, please notify us immediately for assistance. Damages must be reported within 3 business days of order delivery. No exceptions! Damages not reported within 3 business days will not be eligible for store credit or refund. Please send pictures of the defective or damaged area by email with "Damaged” or “Defective" and your Order # in the subject line.
•Once packages are scanned at the local UPS/USPS, Kyn + Kar Boutique is not responsible for lost, stolen, damaged, or delayed packages. If you have any of these issues, please file a claim through the shipping carrier.
Contact Us: For assistance with returns/exchanged or questions regarding our Returns and Refunds Policy, please contact us by email at kynkar_boutique@yahoo.com